Why Intermountain ??

[rootbeerfloat]

I had a plumber in my house today who said I should get a Intermountain Softner. What makes your softeners so special, he wanted a lot more for it than the softeners at Sears & Home Depot.

[greg-cws]

What a great question..... :)

I sincerely believe that Intermountain are designed to a much higher standard than many other systems:-

At Intermountain Soft Water, we have an extraordinary focus on designing & distributing the very best systems to give you the very best water quality at the most affordable price.

Our specialized expertise in sophisticated electronics, chemistry, electromechanical equipment, attention to detail and understanding of government/industry regulations allow us to offer efficient, cost-effective and high quality systems for home, business & industry.

Our focus also means a commitment to staying ahead of industry changes and trends. In addition to maintaining ISO 9001:2000 certification on certain manufacturing processes, FDA/EPA registration and regulatory compliance, we have built continuous evaluation and improvements into our processes, adhering to the principles of Lean manufacturing and Six Sigma.

All of the products we represent are engineered and manufactured to the highest quality standards. Water in the Intermountain West is 3 - 5 times harder than the national average. This can pose serious problems for water systems that are mass-produced for the lowest national averages. When designing a residential water system, many variables can negatively affect efficiency, performance and reliability, such as:-

High Water Hardness: The harder your water is the larger a system must be to remove contaminants effectively. However, if the system is too large it will waste water and salt while potentially allowing your system to be contaminated with bacteria.

High Water Pressure: Municipalities in the region could never have foreseen the massive population influx that has occurred. Cities are now forced to increase net pressures in piping distribution systems to push as much water as they can to new housing developments. These high pressures can raise attrition rates and cause premature failure in equipment.

Low water temperature: Although cold water tastes good, it is not good at all for water softening, conditioning or filtration equipment. Cold water has been proven to reduce system operating capacities by as much as 60%. Undersized systems will have a much greater chance of failing when the winter influent water is as cold as it is here.

Chlorine & Chloramine: All ion-exchange based water softening, conditioning and filtration systems can degrade at a minimum average rate of 5% - 10% per year (attrition) due to chlorine alone. Intermountain Water

[ion_avenger]

We don't sell much Intermountain branded products in our market here in Southern California, but we use their custom Evertech electronics with Pur-gard injection as part of the systems that we build. We also license their Hydrolyte 525-3 media. I LOVE their electronics & software and especially how attentive they are to my needs as a dealer. I know their customer service is fabulous for end-users too.

[rootbeerfloat]

I had my plumber install a Patriot Pro hybrid softener today. He put the salt tank in my garage and the pure-gard in the basement. He said that it will take about a week for my water to "soften-up". Is there anything I can do to make it happen sooner?

[greg-cws]

Thank you for choosing Intermountain, I hope that your system provides you with my years of faithful service.

Your cold water will be soft immediately after installation. Your water heater/s will still be full of hard water, and the soft water need to be used to rinse it/them out.

Take lots of long hot showrs, lots of baths, and do lots of laundry to make the process go faster :D


Enjoy !

[rootbeerfloat]

We've had it for two weeks now and it is doing a awesome job turning the rock hard water here in Salt Lake City into luxurious soft water that we just love. It took about 4 days to be totally soft. We moved from Seattle to Utah,so we weren't used to the type of watter here. Our new softener is a necessity, not a luxury!!!

How much Pure-Gard will our system use,and can we use rock salt instead of pellet salt ?

Do we have to do any kind of maintenance on it ?

[greg-cws]

Your system will inject Pur-Gard into itself during each regeneration.

The amount & frequency of Pur-Gard injection will vary, based on the size of your family, your water usage habits, and the age of the system.

Most families use 1 - 2 bottles of Pur-Gard per year in the Salt Lake City, Utah market.

I'm not a fan of rock salt, since it tends to bridge and is usually dirtier.
Since you have a Patriot Pro that uses "dry brine" technology, bridging is not much of an issue in this case.
Your primary concern will be accumulation of dirt from the rock salt. Plan on cleaning the tank out about every 5 years as a precautionary measure.

Regardless of the brand of softener, I always recommend that you have your system tuned-up anually, to make sure that it is properly calibrated, update your software to the latest version, confirm proper mechanical function, and disinfect the system.

Thanks again for choosing an Intermountain System, I know you'll love your water !